For Local Services + Studios & Coaches
AI-powered lead response, booking, and follow-up — installed for you.
AI-assisted lead response + automated booking + follow-up. Installed on the PGM SAAS platform and managed end-to-end.
- Fast lead response (missed call → instant text-back)
- Booking + calendar conflict blocking
- Follow-up automation that reduces no-shows
We're selective on purpose. If you do great work and want to grow, we'll show you how we can help you scale faster.
The "A-System" (Core)
A clean lead-to-booked pipeline that's boringly reliable: missed calls get an instant response, prospects get booked, and your follow-up runs automatically.
- Business phone + A2P compliance
- Missed-call text-back
- Pipeline + triggers
- Confirmations + reminders
- Calendar sync (Google conflict blocking)
What PGM AGENCY installs
We don't "sell software." We install a working system on top of software— so you get outcomes, not dashboards.
Foundation Setup
Domain + branded email + a clean site using the PGM theme, so your Core automation runs on a solid base.
Core Automation
Missed-call text-back, pipelines, triggers, scheduling, reminders, and "SOP Lite" so your team knows what to do.
Growth Add-Ons
Win-back campaigns, SOP library + training, Voice AI receptionist, and Ads—added only when you're ready.
Track 1: Local Services
Plumbing, electrical, HVAC, roofing, lawn care, welding, and more.
Track 2: Studios & Coaches
Gyms, martial arts, CrossFit, trainers, and coaching programs.
The staged rollout (simple + predictable)
We build in stages so you start seeing results fast without overwhelming your team.
Foundation Setup (Week 1)
- Domain + DNS (or connect existing)
- Google Workspace email (new or connect)
- Basic website using PGM theme
- CRM readiness (pipeline + contact fields)
Core Automation "A-System" (Weeks 1–2)
- Phone number setup + routing
- A2P registration + compliance checklist
- Missed-call → instant text-back
- Calendar sync + conflict blocking
- Confirmations + reminders + no-show rescue
- SOP Lite for lead response + booking + follow-up
Growth Add-Ons (After Core is stable)
- Customer reactivation ("Win-Back" campaigns)
- SOP Library + Training
- Voice AI receptionist
- Ads management + tracking
Important: Our fees vs your business expenses
Our fees cover setup, configuration, automation building, support, and ongoing management. Your business expenses are billed separately by vendors and vary by usage.
Business expenses (billed separately):
- Domain registration
- Google Workspace
- Phone/SMS/voice usage
- A2P registration (fees may apply)
- AI usage (if enabled)
- Ad spend (if enabled)
How we introduce costs:
- Week 1: domain + email
- Week 2: phone/A2P + texting
- Later: voice AI + ads only if selected
AI Upgrades (available after Core is stable)
Start with the Core system. Add these when your team is ready to handle more volume.
AI Voice Receptionist
Answers calls, qualifies, routes, and books.
- Answers common questions
- Routes calls to the right person
- Books appointments when appropriate
- Escalates to a human when needed
Note: Added after Core is stable.
AI Office
Follow-ups, win-back, and admin automation.
- Automated follow-up sequences
- Win-back outreach to old customers
- Task routing and reminders
- Consistent messaging + tracking
Note: Added after Core is stable.
Choose one or both — we add upgrades when you're ready.
Pricing options
Start with Core. Add what you want when you want it.
Foundation + Core (Standard)
$997 setup + $997/mo
- Foundation Setup
- Core Automation "A-System"
- SOP Lite
- Ongoing optimization/support
Promo: One time offer - Pay 3 months, get the 4th month free (4 months for the price of 3)
Book a Fit CallAnnual Core (Best value)
$9,970/year + $0 setup
- Everything in Core
- 12 months for the price of 10
- Priority roadmap planning
Growth Suite Bundle
$997 setup + $1,497/mo
Core + Reactivation + SOP Library + AI Voice and Chat Agent
Book a Fit CallAdd-ons (optional)
- Reactivation Campaign: $1,500–$3,500 one-time
- SOP Library: $1,000 one-time
- Chat AI: $1,000 one-time + $297/mo management
- Voice AI: $5,000 one-time + $497/mo management
- Ads: $750/mo OR $500/mo + 10% of ad spend
Vendor expenses (domain, Google, phone/SMS/voice, A2P, AI usage, ad spend) are billed separately.
Demo accounts
Two non-public demo environments—one per track.
Ready to see it live?
Book a fit call and we'll show you the Core system in action.